On this page you’ll find a list of help topics which we’ll update as the website changes and features are changed or added.

If your question isn’t answered below e-mail us at support@matthewgood.org and we’ll respond as soon as possible with some assistance.

Registration E-Mail

Some users who have accounts through Hotmail, Yahoo or similar online clients may find their registration e-mails in their junk/trash folders, due to the way these online services’ junk detection software works.

They may deem the mail ‘junk’ because it’s automatically generated by WordPress, the software platform that runs the website. If you don’t receive it at all after 24 hours, please let us know at support@matthewgood.org and we’ll reset your password manually. Make sure to include the e-mail address you signed up with if it’s different from the one you’re writing us with.

Your Profile And Personal Information

We will not, at any time or in any manner, use your personal information at matthewgood.org for anything other than the safe administration of the website according to its policies.

If you want to add to your profile, here’s how:

Click on the Account Profile link above comment boxes at the bottom of posts when you’re logged in. From there, you’ll be taken to the WordPress backend where you can change your nickname and the ‘display name publicly as’ choices to your preferred new name for the site. Save, and you’re done. You can also fill in additional information which other members in the forums can see.

If you’re logged in and want to go there there now, click here.

Gravatars

It’s easy to add a custom Gravatar picture to your comments left on posts on the website. Visit Gravatar.com and follow the instruction to setup a free account and associate pictures with your e-mail addresses. Remember to use the same address you signed up for an account at matthewgood.org for your picture to work.